Legal Policies

Transparency and trust at Academic Doorways.

Refund Policy

We strive to ensure that our customers are satisfied with our services. However, if you are not entirely happy with your purchase, we are here to help.

1. Eligibility for Refunds

Refund requests must be made within 7 Days of your purchase. To be eligible for a refund, the service must not have been fully utilized or completed.

2. Non-Refundable Services

Certain services may be non-refundable. This will be clearly communicated before you make a purchase.

3. How to Request a Refund

To request a refund, please contact us at info@academicdoorways.com with your order details, including the reason for the refund request.

4. Refund Processing

Once your refund request is approved, we will process your refund within 7 business days. Refunds will be credited to your original method of payment.

5. Changes to the Policy

We reserve the right to modify this refund policy at any time. Please review this policy regularly for updates.

Privacy Policy

Welcome to Academic Doorways. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website and services.

1. Information We Collect

When you interact with Academic Doorways, we may collect the following information:

  • Full Name
  • Mobile Number
  • Email Address
  • Educational Qualifications
  • Course Preferences
  • Institution or Organization Details
  • Any information submitted through enquiry, admission, affiliation, or contact forms

2. How We Use Your Information

The information collected may be used to:

  • Provide admission guidance and counselling services
  • Process course and university enquiries
  • Respond to your requests and questions
  • Share information about educational programs, institutions, and career opportunities
  • Improve our website, services, and user experience
  • Contact you through phone calls, WhatsApp, SMS, or email regarding admissions and educational services

3. Information Sharing

Academic Doorways does not sell, rent, or trade your personal information to third parties. We may share information with:

  • Partner Universities and Educational Institutions
  • Examination Boards
  • Skill Development Organizations
  • Government Authorities when required by law

Such sharing is limited to purposes directly related to admissions, counselling, and educational services.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. While we strive to safeguard your information, no internet-based platform can guarantee absolute security.

5. Cookies

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve our services. Users may choose to disable cookies through their browser settings.

6. Third-Party Links

Our website may contain links to external websites, universities, or partner institutions. Academic Doorways is not responsible for the privacy practices or content of such third-party websites.

7. User Rights

You have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information, subject to legal and operational requirements
  • Opt out of promotional communications

To exercise these rights, please contact us using the details below.

8. Children's Privacy

Our services are intended for students and educational applicants. If a parent or guardian believes that a minor has provided personal information without consent, they may contact us for review and removal of such information.

9. Changes to This Privacy Policy

Academic Doorways reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

By using our website and services, you consent to the collection and use of information as described in this Privacy Policy.

Terms and Conditions

Welcome to Academic Doorways. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By using this website, you agree to be bound by these Terms and Conditions, along with our Privacy Policy and any other legal notices or disclaimers posted on our website.

2. Use of Website

You agree to use our website and services for lawful purposes only. You must not use this website in any way that may impair its functionality or availability, or violate the rights of others.

3. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Academic Doorways or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or exploit the content for any commercial purposes without explicit written consent.

4. User Accounts

When you create an account on our website, you are responsible for maintaining the confidentiality of your login details and for all activities under your account. We reserve the right to terminate your account if we detect any unauthorized activity or breach of our terms.

5. Service Availability

We strive to ensure that our website and services are available at all times. However, we do not guarantee uninterrupted access and may temporarily suspend the site for maintenance or updates.

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